Find quick solutions to fix the issue in our error guide.
Image analysis applications usually have specific requirements regarding the input image, which are provided in the corresponding application documentation.
For example, an application that was trained to detect cells of a specific color, e.g. in histological sections, usually requires color images and will not work with grayscale images.
If an image analysis job fails due to a specific error, you will find an error code and a message under the 
icon. If an image analysis job fails due to an unspecific error, a different icon is shown.
Failed analysis jobs are listed on the Image Analysis page in the Analysis Jobs section under the Failed tab.
...
IKOSA supports a broad range of image file formats. In order to have your images available within IKOSA, you have to upload them before they get processed internally so that they are ready for viewing, analysis, etc. However, during this process errors may occur due to failed uploads or when processing of images fails.
| Info |
|---|
Please note: Also if the upload of an image itself is successful, processing the image may fail. |
Images for which the upload failed or successfully uploaded images for which processing failed are listed on the Data Storage Dashboard in the Images section under the Failed tab. On hovering the corresponding warning icon ( for failed upload; for failed processing), more information regarding the error is shown, a click on the icon leads to this page and the corresponding error code.
...
All error codes
| Table of Contents | ||||||
|---|---|---|---|---|---|---|
|
...
Error Codes
...
for Status “processingFailed”
Error Code | Error Message | Solution | |
|---|---|---|---|
APPERRERR_00010600
| A job with ROI was submitted, but the application does not have ROI support. | Submit the job without ROI, i.e. perform analysis on the whole image. | |
APPERR_0002
| The input image is a WSI (whole slide image), but the application does not support WSIs. | Provide an image in a non-WSI format for this application. A possible procedure is to save your image in a non-WSI format, upload it to IKOSA® and start analysis again. | |
APPERR_0003
| The input image is grayscale, but the application requires a color image (RGB color model). | Provide a color image (RGB color model) for this application. A possible procedure is to save your image as a color (RGB) image, upload it to IKOSA® and start the analysis again. | |
APPERR_0004
| The input image is color (RGB color model), but the application requires a grayscale image. | Provide a grayscale image for this application. A possible procedure is to save your image as a grayscale image, upload it to IKOSA® and start analysis again. | |
APPERR_0005
| Input image ({}x{}) is too small. Image must be larger than {}x{} pixels (width x height). | Provide an image (or ROI) that is larger than the given minimum size. | |
APPERR_0006
| Input image ({}x{}) is too large. Image must be smaller than {}x{} pixels (width x height). | Provide an image (or ROI) that is smaller than the given maximum size. | APPERR_0007
| Input image has dimension {}, but the application only supports dimension(s) {}. Input image has dimension {}, but the application only supports 2D images (no additional dimensions). |
APPERR_0008
| Input image has a non-WSI (whole slide image) format and exceeds the maximum size of {} megapixel(s) for this format type. Use a WSI format to analyze such large images. | Provide an image that does not exceed the given maximum size. If the application supports WSI (check application documentation), a possible procedure is to save your image in a WSI format. Alternatively, you can crop your image to a supported size. Then, upload it to IKOSA® and start the analysis again. | |
APPERR_0009
| Input image file format is not supported by the application. | Upload the image in a supported file format and start analysis again. | |
APPERR_0010
| Input image has {}-bit depth (radiometric resolution), but the application only supports depth(s) {}. | Provide an image that has the supported bit depth (radiometric resolution). | |
APPERR_0013
| Input image has {} channels, but the application only supports {}. | Provide an image that has not more than the supported number of channels. | |
APPERR_0015
| Job with a maximum outgrowth of {} pixels was submitted, but the application only supports 0 to {} pixels | Use a maximum outgrowth that is in the | |
ERR_0600
| Internal application error. | App failed due to an unspecific error. Please retry and/or Internal application error. | Processing failed due to an unspecific error. Please retry and/or get in touch with us at support@kmlvision.com and provide information regarding your image file. |
ERR_4013
| Medium processing failed, timeout. | Please try to upload the file again. If the error persists, get in touch with us at support@kmlvision.com and provide information regarding your image file. | |
ERR_4112
| Could not identify any supported image format. | Please check our supported image file formats. | |
ERR_4113
| Could not uniquely identify a supported image format, found {} | Please check our supported image file formats. | |
ERR_4114
| Unsupported dimension: {0} | Upload images with supported dimensions only by using the correct section in the Select Images step of the Image Upload wizard. Please check our supported image file formats. | |
ERR_4115
| No dimensions were specified for multi-dimensional image. | If you want to upload a multi-dimensional image, please use the correct section in the Select Images step of the Image Upload wizard (e.g. Multichannel Images or Time Series Images). | |
ERR_4116
| Could not identify multi-dimensional image for given dimensions: {0} | If you want to upload images via the multi-dimensional sections in the Select Images step of the Image Upload wizard (e.g. Multichannel Images or Time Series Images), please make sure that your image files have the correct format. | |
ERR_4117
| Only one dimension is supported for this file format, received: {0} | Please check our supported image file formats. | |
ERR_4118
| Multi-channel images require single channel color models. | Please provide multichannel images that have a single grey value for each channel and pixel of the image. E.g. RGB values for each channel are currently not supported. |
Error Codes for Status “uploadFailed”
Error Code | Error Message | Solution |
|---|---|---|
ERR_2000
| Invalid file upload reference. | Please try to upload the file again. If the error persists, get in touch with us at support@kmlvision.com and provide information regarding your image file. |
ERR_2001
| Could not find file upload session. | Please try to upload the file again. If the error persists, get in touch with us at support@kmlvision.com and provide information regarding your image file. |
ERR_2002
| Missing file upload metadata headers. | Please try to upload the file again. If the error persists, get in touch with us at support@kmlvision.com and provide information regarding your image file. |
ERR_2003
| Cannot store file data of length 0. | Check if you have selected a valid file for upload. Please try to upload the file again. If the error persists, get in touch with us at support@kmlvision.com and provide information regarding your image file. |
ERR_2004
| File upload failed. The payload size {} does not match the requested file size {}. | Please try to upload the file again. If the error persists, get in touch with us at support@kmlvision.com and provide information regarding your image file. |
ERR_2005
| File upload failed. The payload size {} does not match the requested content-range length {}. | Please try to upload the file again. If the error persists, get in touch with us at support@kmlvision.com and provide information regarding your image file. |
ERR_2006
| File upload failed. The content length {} does not match the authorized file size. | Please try to upload the file again. If the error persists, get in touch with us at support@kmlvision.com and provide information regarding your image file. |
ERR_2007
| File upload failed. The received content cannot be appended to the file: invalid index {}. | Please try to upload the file again. If the error persists, get in touch with us at support@kmlvision.com and provide information regarding your image file. |
ERR_2008
| Validation error. Invalid status: {}. | Please try to upload the file again. If the error persists, get in touch with us at support@kmlvision.com and provide |
App-specific codes
Fungi-repaint v2
...
Error Code
...
Error Message
...
Solution
...
APPERR_0011
...
Failed to detect wells in the image.
...
Provide an image showing a photo of a standard Biolog multiwell plate with 96 wells. All wells have to be distinguishable, and resolution and contrast have to be high enough.
Sparkfinder v1
Error Code
Error Message
Solution
APPERR_0012
A job with {} channels of type object (e.g. Cell nuclei) was submitted, but the application only supports {}.
Select fewer channels as type objects. In this version of the app, you can select up to 5 channels as type cell nuclei.
APPERR_0014
A job with a maximum outgrowth for the virtual cytoplasm of {} pixels was submitted, but the application only supports 0 to {} pixels.
information regarding your image file. | ||
ERR_2009
| Could not create file upload session. | Please try to upload the file again. If the error persists, get in touch with us at support@kmlvision.com and provide information regarding your image file. |
ERR_2010
| There is already an active session for this file upload. | Please try to upload the file again. If the error persists, get in touch with us at support@kmlvision.com and provide information regarding your image file. |
ERR_2011
| Upload session identifier is required. | Please try to upload the file again. If the error persists, get in touch with us at support@kmlvision.com and provide information regarding your image file. |
ERR_2012
| Cannot create file upload session: {}. | Please try to upload the file again. If the error persists, get in touch with us at support@kmlvision.com and provide information regarding your image file. |
ERR_2013
| File upload session expired with {0} seconds of inactivity. | Please try to upload the file again. If the error persists, get in touch with us at support@kmlvision.com and provide information regarding your image file. |
Contact
If you have questions about applications, errors (please, include the job id in your email) an error or want to know whether your specific image format can be analyzedused, please contact us at support@kmlvision.com.
...