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Error Codes for Status “processingFailed”
Error Code | Error Message | Solution |
|---|---|---|
ERR_0600
| Internal application error. | Processing failed due to an unspecific error. Please retry and/or get in touch with us at |
ai and provide information regarding your image file. | ||
ERR_4013
| Medium processing failed, timeout. | Please try to upload the file again. If the error persists, get in touch with us at |
ai and provide information regarding your image file. | ||
ERR_4112
| Could not identify any supported image format. | Please check our supported image file formats. Please make sure that you use a supported color-/bit-depth in your images, e.g. 32-bit images are not supported at the moment. |
ERR_4113
| Could not uniquely identify a supported image format, found {} | Please check our supported image file formats. |
ERR_4114
| Unsupported dimension: {} | Upload images with supported dimensions only by using the correct section in the Select Images step of the Image Upload wizard. Please check our supported image file formats. |
ERR_4115
| No dimensions were specified for multi-dimensional image. | If you want to upload a multi-dimensional image, please use the correct section in the Select Images step of the Image Upload wizard (e.g. Multichannel Images or Time Series Images). |
ERR_4116
| Could not identify multi-dimensional image for given dimensions: {} | If you want to upload images via the multi-dimensional sections in the Select Images step of the Image Upload wizard (e.g. Multichannel Images or Time Series Images), please make sure that your image files have the correct format. |
ERR_4117
| Only one dimension is supported for this file format, received: {} | Please check our supported image file formats. |
ERR_4118
| Multi-channel images require single channel color models. | Please provide multichannel images that have a single grey value for each channel and pixel of the image. E.g. RGB values for each channel are currently not supported. |
ERR_4138
| Image format is not supported: {} e.g. Image format is not supported: OME-TIFFs with external metadata are not supported yet. | Please check our supported image file formats. |
Error Codes for Status “uploadFailed”
Error Code | Error Message | Solution |
|---|---|---|
ERR_2000
| Invalid file upload reference. | Please try to upload the file again. If the error persists, get in touch with us at |
ai and provide information regarding your image file. | ||
ERR_2001
| Could not find file upload session. | Please try to upload the file again. If the error persists, get in touch with us at |
ai and provide information regarding your image file. | ||
ERR_2002
| Missing file upload metadata headers. | Please try to upload the file again. If the error persists, get in touch with us at |
ai and provide information regarding your image file. | ||
ERR_2003
| Cannot store file data of length 0. | Check if you have selected a valid file for upload. Please try to upload the file again. If the error persists, get in touch with us at |
ai and provide information regarding your image file. | ||
ERR_2004
| File upload failed. The payload size {} does not match the requested file size {}. | Please try to upload the file again. If the error persists, get in touch with us at |
ai and provide information regarding your image file. | ||
ERR_2005
| File upload failed. The payload size {} does not match the requested content-range length {}. | Please try to upload the file again. If the error persists, get in touch with us at |
ai and provide information regarding your image file. | ||
ERR_2006
| File upload failed. The content length {} does not match the authorized file size. | Please try to upload the file again. If the error persists, get in touch with us at |
ai and provide information regarding your image file. | ||
ERR_2007
| File upload failed. The received content cannot be appended to the file: invalid index {}. | Please try to upload the file again. If the error persists, get in touch with us at |
ai and provide information regarding your image file. | ||
ERR_2008
| Validation error. Invalid status: {}. | Please try to upload the file again. If the error persists, get in touch with us at |
ai and provide information regarding your image file. | ||
ERR_2009
| Could not create file upload session. | Please try to upload the file again. If the error persists, get in touch with us at |
ai and provide information regarding your image file. | ||
ERR_2010
| There is already an active session for this file upload. | Please try to upload the file again. If the error persists, get in touch with us at |
aiand provide information regarding your image file. | ||
ERR_2011
| Upload session identifier is required. | Please try to upload the file again. If the error persists, get in touch with us at |
ai and provide information regarding your image file. | ||
ERR_2012
| Cannot create file upload session: {}. | Please try to upload the file again. If the error persists, get in touch with us at |
ai and provide information regarding your image file. | ||
ERR_2013
| File upload session expired with {} seconds of inactivity. | Please try to upload the file again. If the error persists, get in touch with us at |
ai and provide information regarding your image file. |
Contact
If you have questions about an error or want to know whether your specific image format can be used, please contact us at support@kmlvisionsupport@ikosa.comai.