Find quick solutions to fix the issue in our error guide.
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For example, an application that was trained to detect cells of a specific color, e.g. in histological sections, usually requires color images and will not work with grayscale images.
If an image analysis job fails due to a specific error, you will find an error code and an error a message under the 
icon. If an image analysis job fails due to an unspecific error, a different icon is shown.
Failed analysis jobs are listed on the Image Analysis page in the Analysis Jobs section under the Failed tab. If an image analysis job fails due to an unspecific error, a different error icon is shown.
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All error codes
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If you have questions about the applicationapplications, specific errors errors (please, include the job id in your email) or want to know whether your specific image format can be analyzed, please contact us at support@kmlvision.com. If your request is about a specific failed image analysis job, please include the job id in your message.