Find quick solutions to fix the issue in our error guide.

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Error Code

Error Message

Solution

(blue star) APPERR_0001

A job with ROI was submitted, but the application does not have ROI support.

Submit the job without ROI, i.e. perform analysis on the whole image.

(blue star) APPERR_0002

The input image is a WSI (whole slide image), but the application does not support WSIs.

Provide an image in a non-WSI format for this application. A possible procedure is to save your image in a non-WSI format, upload it to IKOSA® and start analysis again.

(blue star) APPERR_0003

The input image is grayscale, but the application requires a color image (RGB color model).

Provide a color image (RGB color model) for this application. A possible procedure is to save your image as a color (RGB) image, upload it to IKOSA® and start the analysis again.

(blue star) APPERR_0004

The input image is color (RGB color model), but the application requires a grayscale image.

Provide a grayscale image for this application. A possible procedure is to save your image as a grayscale image, upload it to IKOSA® and start analysis again.

(blue star) APPERR_0005

Input image ({}x{}) is too small. Image must be larger than {}x{} pixels (width x height).

Provide an image (or ROI) that is larger than the given minimum size.

(blue star) APPERR_0006

Input image ({}x{}) is too large. Image must be smaller than {}x{} pixels (width x height).

Provide an image (or ROI) that is smaller than the given maximum size.

(blue star) APPERR_0007

Input image has dimension {}, but the application only supports dimension(s) {}.

Input image has dimension {}, but the application only supports 2D images (no additional dimensions).

Provide an image that has supported dimensions only.


Provide an image that has no additional dimension.

(blue star) APPERR_0008

Input image has a non-WSI (whole slide image) format and exceeds the maximum size of {} megapixel(s) for this format type. Use a WSI format to analyze such large images.

Provide an image that does not exceed the given maximum size. If the application supports WSI (check application documentation), a possible procedure is to save your image in a WSI format. Alternatively, you can crop your image to a supported size. Then, upload it to IKOSA® and start the analysis again. 

(blue star) APPERR_0009

Input image file format is not supported by the application.

Upload the image in a supported file format and start analysis again.

(blue star) APPERR_0010

Input image has {}-bit depth (radiometric resolution), but the application only supports depth(s) {}.

Provide an image that has the supported bit depth (radiometric resolution).

(blue star) APPERR_0013

Input image has {} channels, but the application only supports {}.

Provide an image that has not more than the supported number of channels.

(blue star) APPERR_0015

Job with a maximum outgrowth of {} pixels was submitted, but the application only supports 0 to {} pixels

Use a maximum outgrowth that is in the
supported range.

(blue star) ERR_0600

Internal application error.

App failed due to an unspecific error. Please retry and/or get in touch with us at support@kmlvision.com and provide the analysis job id of the failed job.

App-specific codes

Fungi-repaint v2

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If you have questions about the application, specific errors or want to know whether your specific image format can be analyzed, please contact us at support@kmlvision.com. If your request is about a specific failed image analysis job, please include the job id in your message.